I started my career as a youth worker working with transitional youth in 2002. By 2004 I had accepted a position with the Children’s Aid Society as a child protection worker and worked in that capacity until 2009 when I was hired as a police officer for the Niagara Regional Police Service (NRPS). In 2018 I graduated with a Master’s in Social Work where I found my deep passion for learning and understanding the traumas faced by first responders who experience horrific realities each day they go to work. This passion was cultivated by not only experiencing devastating and disturbing incidents myself but also being married to someone who is exposed to these similar situations.

Importantly along this journey I realized that many of the stressors we experienced were not necessarily related to critical incidents but rather repeated exposure to non-life-threatening events. Dealing with repeat offenders, seeing the saddest parts of the human experience including those who so desperately need help we can’t provide them with. Additionally, knowing the private underbelly of your own community can create a general mistrust for others. These were all factors that impacted how I coped with everyday life both personally and professionally. Its why there is so much importance placed on having a therapist who is first responder informed because as we know…these things can’t be articulated to those who have no idea these things take place in their own backyard. Coupled with night shifts, overtime, poor diet and little restful sleep we feel the brunt of the world we exist in on our shoulders. Before long our loved ones are telling us we are angry, distant, isolated and it’s so difficult for us to see for ourselves. You know you’re not “right” but you push on because if you can just “get through the shift” you will be fine. What a way to live.

After I graduated I joined the peer support team and the Critical Incident Response Team (CIRT) with NRPS. Research suggests that currently the best, most thoroughly studied and effective therapies for treating trauma are CBT, EMDR and PE (click here to find out more about each of these therapy techniques). Consequently, in 2018 and 2019 I became formally trained in EMDR and PE.

In December of 2019 I resigned from policing to fully invest in what I love and what I know will help others. I found as first responders we hesitate to reach out for help for a number of reasons including fear of judgement by our peers, family and community but also because often we don’t even realize there is a problem significant enough to seek therapy. Lifeline for the Frontline is not only dedicated to treating trauma through individual and group therapy but also providing information about mental health in a first hand, relatable way. Its about bringing together a community of people who see some of the worst things life can hand out and, if anything, making them aware of the impact their profession can have on them. Importantly, its also a way to help our families understand how our profession impacts our relationships.

My hope is the information and support found here will encourage first responders and their families to become more aware of the impact frontline occupations can have on our mental health, relationships and overall happiness. The intent is to create hope that you can feel better and have the connected loving relationships with your partner and children that you want. Lastly, that you can feel prepared and engaged in remaining or returning to a job you may have once loved.

Hello! I'm Brandy Sand, a dedicated and compassionate Registered Social Worker with a strong commitment to helping individuals navigate life's challenges and discover their path to personal growth and happiness. With a Master's degree in Social Work and over 15 years of experience, I'm here to guide and support you on your journey to a more fulfilling life.

About Me

I have always been passionate about helping others and fostering positive change in people's lives. My journey in social work began with a deep desire to make a meaningful impact on the well-being of individuals facing various life transitions, mental health and addiction concerns, and relationship issues.

Professional Expertise

As a seasoned social worker, I have honed my skills in providing evidence-based therapeutic interventions that are tailored to each individual's unique needs.

Having spent years working closely with first responders, I have witnessed first hand the incredible strength and courage that defines this community. My passion for supporting those who selflessly serve our communities led me to specialize in providing tailored counselling services that address the specific mental health and emotional needs of first responders.

My expertise lies in helping first responders navigate the unique stressors they encounter, including critical incidents, trauma, burnout, and the emotional toll of their responsibilities. I am committed to creating a safe and confidential space where you can openly express your experiences, thoughts, and feelings.

I strongly believe in a holistic approach, addressing not only the immediate concerns but also focusing on building a strong foundation for long-term wellness.

My Approach to Healing

My approach is rooted in trauma-informed care, evidence-based therapies, and a deep respect for the resilience that exists within each individual. I understand that seeking help can be a sign of strength, and I am dedicated to providing the tools and strategies necessary for you to heal and thrive.

Services Offered

In my practice, I offer individual counselling for adults seeking support in various aspects of their lives. Whether you're struggling with anxiety, seeking guidance through a major life transition, or looking to enhance your overall well-being, I am here to help. I also offer virtual sessions to accommodate busy schedules and ensure accessibility.

Credentials and Affiliations

Master of Social Work (MSW) from University at Buffalo

Registered Social Worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW)

Member of Ontario Association of Social Workers (OASW)